Learning Hub

One of the most terrifying things that can happen to your business is a ransomware attack.This is where hackers take control of your network and encrypt all your data, making it unusable. They won't undo the damage unless you pay a big fee – a ransom fee.The reason they can do so much damage is they secretly break in to your system a long time befo...

Two years ago, two thirds of all organisations reported some type of incident relating to cyber-crime. That's bound to be higher now because of the fraud opportunities created by the rush to Work From Home.In fact, overall the world economy loses more than $1 trillion to cyber-crime every year.It's a figure that's increased by more than 50% since 2...

The pandemic made hundreds of businesses round here question the quality of the IT support they were receiving.We've been very busy recently talking to businesses, and onboarding new clients as their IT partner.There are five questions in particular that you could ask us, and we'd be delighted to answer with a very positive YES!So we've put them in...

Ready to make this a wildly successful year for your business? To shake off the memories of 2020, and focus on increasing sales and profitability? Excellent.A great place to start is helping you and your team to get more done in less time. We've pulled together a productivity super guide, looking at setting goals, collaboration, and communication. ...

Learn by doing - Try it with templatesGreat free resources created by Microsoft - You can find the original content at Microsoft Office support here.I learn best by visual aids and by doing. The training templates below are a great way to learn on the job. Microsoft Word Welcome to WordEdit, Share and print. Learn by doing.Download your f...

All business owners and managers hate it when their staff's productivity goes down.Bad IT is often used as an excuse to start talking and stop working! So now's the time to make sure it can't have a negative effect in 2021.(it's going to be a challenging enough year as it is)You and your team could be more productive, more motivated – and ultimatel...

I think we can all accept by now, that video calls will continue to be a staple of business communications next year.But did you know you can considerably improve your calls with just a few little tweaks? There are four key areas to pay attention to.We'll show you what to do and how to do it, in our brand new video. 

Sometimes, members of your team will look for any excuse to down tools, make another coffee, and talk about how "their computer's down".Bad IT can have a huge effect on productivity. We're now taking on new clients again. If this is a recurring problem for your business, we really should talk. 

There are lots of cyber security scams that are targeted at businesses like yours, every single day.Here are the top 3 we believe everyone on your team should be aware of. 

Criminals are targeting YOUR business right now. In fact, they're targeting all businesses, all the time.And they can do so from the comfort of their homes. That's what makes cyber-crime the biggest business crime in the UK. In our new video, you won't believe just how many cyber-crimes were committed last year.

Have you been using Zoom for your video calls? Microsoft Teams is a better business solution, and keeps all your activity with your staff in one place. Here's our round-up of the latest video call features added to Teams. 

 A ransomware attack is one of the most terrifying things that can happen to your business.This is the computer attack where a hacker locks you out of your systems and data. And you must pay a ransom, typically in Bitcoin, to get access again. What most people don't realise is that hackers access your system weeks before they launch the attack...

 Didn't 2020 just throw a massive curveball at us.After the urgent rush to work from home in March, many businesses now have some staff still at home, with others in the office.And it's looking like (cliché alert) this will be the "new normal".Seeing as we don't know what the next few years have in store us, this is a great time to make sure t...

We're the local data security experts. And one of the things our team prides itself on, is quickly finding ways that hackers could damage your business.In fact, if you give us just 60 minutes, we're confident we'd find something wrong with your IT setup that places your data security at risk.Watch our new video to find out more – then contact us to...

When was the last time you upgraded your business phone system? If it's been 5 years or more, then you're overdue an upgrade.You probably update your laptop and mobile phone every few years. Business phones are no different.Watch our new video to see the benefits from installing a 2020 VoIP system for your business. 

Ransomware is terrifying. Just terrifying.Imagine switching on your work computer one morning. And instead of the screen you normally see, the screen has gone totally red.There's a message telling you your business's data has been locked. And the only way to get it back is to pay thousands in Bitcoin. This is not a rare event. It happens to busines...

After the drama of lockdown subsided, we've shifted into a new way of working. A hybrid way.Some people work from home. Some are in the office. Anyone needs to be able to work from anywhere at any time.And that can play havoc with getting things done. Communication becomes a chore and interferes with projects.But not if you use Microsoft Teams. It'...

Sometimes in life we have to ask awkward questions. How much did that cost? Do you really need a second piece of cake? What's that smell? But you don't usually expect to feel awkward asking questions of an IT support company. Well, you should.A few tricky questions could help you to decide if they're really the people you want to protect your busin...

So lockdown is still in force right now. But have you started planning yet, for when your staff can return to the workplace?It's going to happen at some point. And the more you plan and act now, the easier it will be.There are three areas to consider:  1. Your people, especially if you end up with a mix of some at the workplace, and others sti...

How to avoid current online and phone scams  We're helping every person and business in Carlisle to stay safe, by issuing this urgent advisory.Hackers have become very creative in the last few weeks, leveraging the Coronavirus to target people.We've seen a massive surge in attacks. So we've compiled a list of some of the most recent scams drea...